Welcome to Natalie’s Botanical Garden. These Terms of Service ("Terms") govern your use of our website and the purchase of our products.
By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use our services.
1. About Us
Natalie’s Botanical Garden offers a curated selection of seeds, plants, cuttings, roots, and botanical materials sourced from trusted growers across the United States.
Our goal is to provide beautiful and diverse plant options for home gardeners and plant enthusiasts.
2. Use of Our Website
- You agree to use this website for lawful purposes only
- You must not misuse or disrupt the functionality of the site
- We reserve the right to refuse service at our discretion
3. Products & Orders
- All products are subject to availability
- We reserve the right to cancel or limit orders
- You agree to provide accurate and complete information at checkout
Due to the natural nature of our products, variations in size, shape, and appearance are expected.
4. Nature of Living Products
Plants and seeds are living items influenced by environmental factors.
We do not guarantee germination, growth, or long-term plant survival.
Results depend on:
- Climate and environmental conditions
- Soil and watering practices
- Sunlight exposure
- Customer care and handling
5. Shipping
We ship within the United States only. Orders may be shipped from multiple locations and may arrive in separate packages.
Processing and delivery times may vary based on seasonal demand and product availability.
Please refer to our Shipping Policy for full details.
6. Returns & Refunds
Due to the perishable nature of our products, all sales are final.
We do not offer refunds or returns for issues related to plant performance, germination, or personal preference.
Any concerns must be reported in accordance with our Return & Refund Policy.
7. Limitation of Liability
Natalie’s Botanical Garden shall not be held liable for:
- Plant decline after delivery
- Improper planting or care
- Environmental factors affecting growth
- Indirect or incidental damages
Our liability is limited to the purchase price of the product.
8. Intellectual Property
All content on this website, including text, images, and branding, is the property of Natalie’s Botanical Garden and may not be used without permission.
9. Privacy
Your use of our website is also governed by our Privacy Policy.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page.
11. Contact Us
If you have any questions, please contact us:
Email: info@nataliesbotanicalgarden.com
We typically respond within 1–3 business days.
By placing an order, you acknowledge that you have read and agreed to these Terms of Service.